FAQ
OroPay Card FAQs
- What are the fees for using the Virtual Card?
- What are the fees for using the Physical Card?
- How can I get a refund?
- I would like to cancel a purchase transaction on my card, what can I do?
- I cannot withdraw funds from my card, what is wrong?
- What happens if I do not use my OROPAY card?
- What shall I do if I lose my card?
- What shall I do if I lose or forget my PIN code?
- Can I change the PIN code for the card at the ATM machine?
- Why is my card balance -10 euros less than the original amount that I top up?
- How long does it take to approve a card application?
- How long does it take to deliver the OROPAY card?
- How long does it take for the card to be issued?
- My Physical card has not arrived. What should I do?
- What can I do if an ATM swallowed my card?
- Will OROPAY affect my credit score?
- Why is the refund not visible in my Individual Account?
- How can I upgrade my OROPAY Card Limit to 99, 999 EUR?
- How can I upgrade my OROPAY Card Limit to 59,999 EUR?
- How can I order an OROPAY card?
- What is a physical card?
- What is a virtual card?
- What is the OROPAY Card?